Thank you for accessing our Reporting Channel

Employees, suppliers, customers, community members and other people associated with Sertrading can report inappropriate conduct considered non-compliant with the Company's Ethical Principles and Values or with current Brazilian and international legislation.

To ensure absolute confidentiality, impartiality and appropriate treatment of each case, the procedure is conducted through an independent channel. The report can be anonymous or by name, ensuring that any reporter in good faith will not suffer retaliations, that all reports will be addressed and that inappropriate conduct will not be tolerated.


Please provide as much detail as possible, including names, dates, documents, photos or recordings for a more thorough investigation.

Submit your report
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If there are any questions or concerns regarding our Privacy Policy, the collection and use of Personal Data or a possible violation or breach of confidentiality of Personal Data or privacy, please contact our Personal Data Protection officer by email at alberto.basile@sertrading.com.
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