Operation Models

Operating with a focus on import activity, we adopt operational models that are defined according to the particularities of each customer, which includes both indirect importing and BPO. 

Indirect Imports

We act as the responsible party for importing goods purchased abroad directly by our customers in the import by order and import by account and order models, strictly observing the guidelines of the Federal Revenue Service and the States of the Federation regarding these modalities.

Import by Order

In this model, we are contracted to acquire the merchandise abroad, carry out the import procedure in our name and resell the nationalized products to the soliciting person or company, also called the orderer.

Import by Account and Order

In this model, we import merchandise purchased abroad for the benefit of the contractor, called the acquirer.

What are the benefits of Indirect Importing?

BPO (Business Process Outsourcing)

BPO involves the outsourcing of the strategic chain of an import process, reducing costs and increasing business efficiency. At Sertrading, we fully manage processes on behalf of our customers, from the acquisition of goods to the import process itself.

How does it work?

With BPO, we take responsibility for strategically planning an import activity and employ technological resources to optimize processes, taking care of all logistics from financial aspects to product delivery.


We are always looking for the best business opportunities, using our expertise and experience to ensure a comprehensive and efficient approach.

Why implement BPO in your company?

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