Our Differentiators

With expertise and intelligence, we take care of the import process, finding the best solutions and business opportunities. We are prepared to make your import a success.

We built our business on operational excellence and understanding the business context of every customer: their product, their market, their culture, their capabilities and the opportunities in the economic, financial and legal scenario of Brazil and the world.

Operational Management

  • Door-to-door management
  • Customized service teams for customers
  • Highly qualified and specialized Operation Managers
  • Action based on operational performance goals and costs

Tax Intelligence

  • Operation planning focusing on our client's entire business chain
  • Use of tax incentives validated by Complementary Law 160/2017
  • Advice and alerts on changes in legislation
  • Solutions for extinguishing ICMS tax credit balance

Logistics Planning

  • Logistics team specialized in planning
  • Expertise in operations with any type of cargo
  • Complete management of logistics operators
  • Strict approval process for logistics operators

Financial Solutions

  • Financing of the entire operation
  • Inventory outsourcing (positive impact on our customers’ balance sheets)
  • Special rates with international credit insurers
  • Payment flexibility

Automation and Technology

  • VISTA – exclusive real-time visibility platform
  • Customized reports and indicators for each customer
  • Plug and play integration with operators in the Foreign Trade chain
  • Machine learning and automation in process execution

Consulting Intelligence

  • Specialized team with extensive experience in various segments
  • Complete consulting services, from planning to implementation of exclusive and personalized solutions
  • Systemic view of the operation, combining technical knowledge, critical analysis and innovation
Strategic Diversification

Our business vision, combined with the flexibility of our system and robust financial capacity, allows us to implement operational solutions for companies of all sizes, regardless of their location or business sector. This ability is evidenced in our extensive portfolio with more than 100 customers across 16 sectors, including many of the world's largest multinationals.

Solutions for all businesses

We currently have a very large number of orders, both for raw materials and other imported items. When monitoring shipment status and the like, Sertrading was always available to answer any questions, to attend meetings or any other type of request. In addition, the VISTA system is a very helpful tool due to its ability to generate reports and monitor processes in detail. Thus, today, I believe that Sertrading plays a very important role in monitoring our orders, delivering good results

Energy segment customer

It has been motivating to work with the new team that serves us. They are professionals who are dedicated, attentive and focused on results. We have an excellent level of alignment, cooperation and respect, with the goal of maintaining a long and profitable business relationship.

Customer in the Cosmetics and Personal Hygiene segment

A successful partnership. From the very beginning, we were very well advised regarding the services provided by the company. Furthermore, their exclusive customer service at virtually any time of day makes it easier for us to grow our business.

Automotive segment customer

They are always willing to help, proposing improvements for processes and offering suggestions when necessary to ensure better service and lower costs in the process.

Customer in the Pharmaceutical and Life Sciences segment

National Scope

We are present from the north to the south of the country to guarantee proximity and better geographic options for your Foreign Trade operations.
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